TERMS & CONDITIONS 

OUR RETURNS, REFUND, EXCHANGES POLICY

How To Return An Item

Amazon delivered your product, please call Amazon directly for return instructions 

Order directly from our WEB site, please follow instructions below, thanks ! 

  1. Please email returns@backyarddudes.com to request a refund and we will assign you a tracking #.
  2. Mail your returned item to:
    • RFC GROUP- Tracking #
    • 185 San Marino
    • Irvine, California 92614

Shipping Policy

Turnaround All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders: 
UPS Order Tracking If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Please note that some orders shipped USPS may not have tracking numbers.

Shipping Rates

All items are shipped with $7.99 flat rate shipping regardless of your location

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Sales Tax

Sales tax is only charged on orders whose ship to address resides in the state of California.  Sales tax is charged a 8.75% and includes the cost of shipping.